Time Tech and Tales

I am writing this a few weeks after Tim Schafer raised almost three and a half million dollars on Kickstarter by
expressing the mere intention of making a point-and-click adventure game. He didn’t say anything about the game itself, just that his company, Double Fine, would make it. He also said that no publisher would ever fund such a game. And tens of thousands of people gave him over ten times as much money as he had asked. He needed 300,000 dollars for the game itself, he got over 3.2 million. There seems to be a divide going on here
about what some people want, what some other people want and what people whose role it is to know what people want think. In other words, when potential players say they want games based on narration, no one is listening. Why is that?