New Release: Handbook of People Research

The ETC Press is proud to announce the release of Francine Gemperle’s book, Handbook of People Research: Deriving Value by Asking Questions.

This book is a practical guide to succeeding at People Research in creative, technical and business domains. Presented here is a basic framework for conducting research with people to inform design, in four parts: planning, engagement, analysis and reporting. The content is presented as a handbook that includes worksheets, tools and tips for people who plan to actually conduct People Research. It is a practical, hands-on guide that you will refer to again and again.

About Francine Gemperle

Francine Gemperle is a designer and researcher with more than 25 years of experience conducting research to inform design, applying a range of research methods to hundreds of projects. She has expertise in gaining insights about people and bringing their needs to the forefront in technology development.

Francine collaborated on the foundational materials that became LUMA Institute; now, in addition to her work with companies from startups to global corporations, she teaches User Experience Research at Carnegie Mellon University. With five patents and more than 15 publications to her credit, Francine has exhibited and lectured about her work at schools and institutions around the world.

She currently works at Uber ATG and lives with her family in Pittsburgh, Pennsylvania.

About Carnegie Mellon University’s ETC Press

ETC Press is a publishing imprint with a twist. We publish books, but we’re also interested in the participatory future of content creation across multiple media. We are an academic, open source, multimedia, publishing imprint affiliated with the Entertainment Technology Center (ETC) at Carnegie Mellon University (CMU) and in partnership with

ETC Press publications will focus on issues revolving around entertainment technologies as they are applied across a variety of fields. Authors publishing with ETC Press retain ownership of their intellectual property. ETC Press publishes a version of the text with author permission and ETC Press publications will be released under Creative Commons licenses. Every text is available for free download, and we price our titles as inexpensively as possible because we want people to have access to them. We’re most interested in the sharing and spreading of ideas.